Course Outline
Learners should have a good knowledge of Outlook such as, sending and replying to emails.
At the end of the course learners will have a excellent level of knowledge of Outlook and be able manage advanced features of Outlook.
Click the headings below to view topics.
Advanced Message Options
• Insert Advanced Characters and Objects
• Modify Message Settings
• Modify Message Properties
• Modify Message Options
• Use Automatic Replies
Advanced Message Management
• Sort Messages
• Filter Messages
• Organize Messages
• Search Messages
• Manage Junk Mail
• Manage Your Mailbox
Advanced Calendar Management
• Manage Advanced Calendar
• Create Calendar Groups
• Manage Meeting Responses
Advanced Contact Management
• Edit an Electronic Business Card
• Manage Advanced Contacts Options
• Forward Contacts
• Export Contacts
Using Tasks and To-do to manage Activities
• Assign and Manage Tasks
• Record and Modify To-do Entries
Sharing Workspaces with Others
• Delegate Access to Mail Folders
• Share Your Calendar
• Share Your Contacts
Managing Outlook Data Files
• Back Up Outlook Items
• Change Data File Settings
